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Shipping & Returns

Digital Product Delivery

Instant Digital Delivery

SoftSOS.com specializes in digital software products that are delivered electronically – no physical shipping required!

  • Delivery Method: Email delivery with license keys and activation instructions
  • Delivery Time: Typically within 24 hours of payment confirmation
  • No Shipping Costs: All products are delivered digitally at no additional charge
  • Global Access: Available worldwide instantly upon purchase

What You’ll Receive

Upon successful payment, you will receive via email:

  • Software License Key(s) – Unique activation codes for your software
  • Download Links – Direct links to download your software (when applicable)
  • Installation Instructions – Step-by-step setup guidance
  • License Documentation – Proof of purchase and license terms

Delivery Process

Step 1: Purchase Confirmation

  • Secure payment processing through PayPal
  • Instant payment confirmation email
  • Order number assigned for tracking

Step 2: License Processing

  • License keys generated and validated
  • Digital package prepared for delivery
  • Quality assurance checks completed

Step 3: Email Delivery

  • Comprehensive email sent to your registered address
  • All necessary files and information included
  • Delivery confirmation logged in our system

Delivery Timeframes

Standard Delivery

  • Business Hours: Within 2-6 hours
  • After Hours: Within 24 hours
  • Weekends: Within 24 hours
  • Holidays: May experience slight delays

Factors Affecting Delivery

  • Email server processing times
  • Spam filter delays
  • High-volume periods
  • Payment verification requirements

Troubleshooting Delivery Issues

If You Haven’t Received Your Software

Check Your Email:

  1. Look in your main inbox
  2. Check spam/junk folders
  3. Search for emails from SoftSOS.com
  4. Verify the email address used during purchase

Contact Support: If you still haven’t received your delivery after 24 hours:

  • Submit a ticket at https://softsos.com/tickets
  • Include your order number and payment confirmation
  • Provide the email address used for purchase

Common Delivery Issues

  • Spam Filters: Add SoftSOS.com to your email whitelist
  • Email Limits: Some providers block large attachments
  • Typos: Verify your email address was entered correctly
  • Server Issues: Temporary email service disruptions