1. Acceptance of Terms
By accessing and using SoftSOS.com (“Website”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
SoftSOS.com operates as an authorized software reseller, providing premium software products through legitimate partnerships and bulk purchasing agreements.
3. Products and Services
3.1 Software Licenses
- All software products sold are genuine, legitimate licenses obtained through authorized channels
- Products are delivered digitally via email or download links
- License keys and activation instructions are provided upon successful payment
3.2 Pricing and Availability
- All prices are subject to change without notice
- Bulk discounts are reflected in our listed prices
- Product availability may vary based on supplier inventory
4. Purchase Terms
4.1 Payment
- Payment must be completed before product delivery
- We accept major credit cards, PayPal, and other specified payment methods
- All transactions are processed securely through encrypted payment gateways
4.2 Delivery
- Digital products are typically delivered within 24 hours of payment confirmation
- Delivery times may vary during peak periods or holidays
- Customers are responsible for providing accurate email addresses for delivery
5. Refund and Return Policy
5.1 Digital Products
- Refunds may be considered within 7 days of purchase for unused, unactivated licenses
- Once a software key has been activated or used, it cannot be returned
- Refund requests must include valid reason and proof of non-activation
5.2 Refund Process
- All refund requests must be submitted through our customer support system at softsos.com/tickets
- Processing time for approved refunds is 5-10 business days
- Refunds will be issued to the original payment method
6. User Responsibilities
6.1 License Compliance
- Users must comply with all software license agreements and terms
- Software is for personal or business use as specified in individual license terms
- Reselling or redistributing purchased licenses is prohibited
6.2 Account Security
- Users are responsible for maintaining account security
- Sharing login credentials is prohibited
- Report any unauthorized account access immediately by opening a ticket at softsos.com/tickets
7. Intellectual Property
- All software products remain the intellectual property of their respective publishers
- SoftSOS.com does not claim ownership of any software products sold
- Users receive usage rights as defined by individual software licenses
8. Limitations and Disclaimers
8.1 Warranty Disclaimer
- Software is provided “as is” without warranty of any kind
- We disclaim all warranties, express or implied, including merchantability and fitness for purpose
- Product support is provided by original software publishers, not SoftSOS.com
8.2 Limitation of Liability
- SoftSOS.com’s liability is limited to the purchase price of the product
- We are not liable for indirect, incidental, or consequential damages
- Maximum liability shall not exceed the amount paid for the specific product
9. Privacy and Data Protection
- Customer information is collected and used in accordance with our Privacy Policy
- Personal data is protected using industry-standard security measures
- We do not sell or share customer information with third parties without consent
10. Prohibited Uses
Users may not:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Distribute malware or engage in fraudulent activities
- Violate any applicable laws or regulations
11. Termination
- We reserve the right to terminate accounts for violation of these terms
- Users may close their accounts at any time
- Termination does not affect previously purchased licenses
12. Changes to Terms
- We reserve the right to modify these terms at any time
- Changes will be posted on this page
- Continued use of the website constitutes acceptance of modified terms
13. Contact Information
For questions about these Terms & Conditions or any other inquiries, please open a ticket at:
Support Portal: softsos.com/tickets
Website: www.softsos.com
By using SoftSOS.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.