What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
How We Use Cookies
SoftSOS.com uses cookies to enhance your browsing experience and improve our services. We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
Session Management – Keep you logged in during your visit
Shopping Cart – Remember items you’ve added to your cart
Security – Protect against fraudulent activity and ensure secure transactions
Load Balancing – Distribute traffic efficiently across our servers
Performance Cookies
These cookies help us understand how visitors interact with our website:
Analytics – Track page views, user behavior, and site performance
Error Tracking – Identify and fix technical issues
Speed Optimization – Monitor and improve page loading times
User Experience – Analyze how users navigate through our site
Functional Cookies
These cookies enhance your experience by remembering your preferences:
Language Settings – Remember your preferred language
Display Preferences – Save your layout and viewing preferences
Location Data – Remember your geographic location for relevant content
Previous Searches – Store recent search queries for convenience
Marketing Cookies
These cookies help us deliver relevant advertisements and measure campaign effectiveness:
Advertising – Show you relevant ads based on your interests
Social Media – Enable social sharing and track social media interactions
Remarketing – Display targeted ads on other websites you visit
Conversion Tracking – Measure the effectiveness of our marketing campaigns
Third-Party Cookies
PayPal Integration
Since all payments are processed through PayPal, PayPal may set their own cookies during the checkout process to:
Secure payment transactions
Prevent fraud
Provide buyer protection services
Enable guest checkout functionality
Analytics Services
We may use third-party analytics services that set cookies to help us understand:
Website traffic patterns
User demographics
Popular content and products
Conversion rates and sales performance
Social Media Platforms
Social media cookies may be set when you:
Share content on social platforms
Use social login features
View embedded social media content
Interact with social media widgets
Cookie Categories by Duration
Session Cookies
Temporary cookies that expire when you close your browser
Used for essential website functionality
Automatically deleted after your browsing session ends
Persistent Cookies
Remain on your device for a specified period
Remember your preferences between visits
Can be deleted manually through your browser settings
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
Chrome:
Click Menu > Settings > Privacy and Security > Cookies
Choose your preferred cookie settings
Add specific sites to allow or block lists
Firefox:
Click Menu > Options > Privacy & Security
Select “Custom” under Enhanced Tracking Protection
Configure cookie settings as desired
Safari:
Click Safari > Preferences > Privacy
Choose your cookie and tracking preferences
Manage website data as needed
Edge:
Click Menu > Settings > Cookies and Site Permissions
Configure cookie settings
Manage permissions for specific sites
Cookie Consent Management
When you first visit our website, you’ll see a cookie consent banner allowing you to:
Accept all cookies
Reject non-essential cookies
Customize your cookie preferences
Learn more about our cookie practices
Impact of Disabling Cookies
Essential Functionality
Disabling cookies may affect:
Your ability to log in to your account
Shopping cart functionality
Secure payment processing
Website security features
Enhanced Features
You may lose access to:
Personalized content and recommendations
Saved preferences and settings
Improved site performance
Relevant advertising
Cookie Data Security
Data Protection
All cookie data is encrypted and securely transmitted
We do not store sensitive personal information in cookies
Cookies are protected against unauthorized access
Regular security audits ensure cookie data integrity
Data Retention
Session cookies are automatically deleted when you close your browser
Persistent cookies have defined expiration dates
You can delete cookies manually at any time
We regularly review and update cookie retention periods
Updates to Cookie Policy
Policy Changes
This cookie policy may be updated to reflect changes in our practices
Material changes will be communicated through website notifications
Continued use of our website constitutes acceptance of updates
Previous versions of the policy remain available upon request
Technology Updates
As web technologies evolve, we may implement new cookie technologies to:
Improve website performance
Enhance user experience
Strengthen security measures
Comply with regulatory requirements
Your Rights
Access and Control
You have the right to:
Know what cookies we use and why
Control which cookies are set on your device
Delete cookies from your browser
Opt-out of non-essential cookies
Data Subject Rights
Under applicable privacy laws, you may have additional rights regarding:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Data portability
Contact Us
For questions about our cookie policy or to exercise your rights:
Support Portal: https://softsos.com/tickets
Email Inquiries: Include “Cookie Policy” in your subject line
Compliance
This cookie policy complies with:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
ePrivacy Directive
Other applicable privacy laws
By continuing to use SoftSOS.com, you consent to our use of cookies as described in this policy.