SoftSOS

Cookie Policy

Understanding Cookies

Cookies are tiny text files stored on your device when you browse a website. They help websites operate smoothly and enable site owners to understand user behavior and preferences.

Our Cookie Usage

At SoftSOS.com, we utilize cookies to optimize your browsing experience and refine our services. Our cookie usage includes:

Essential Cookies

These cookies are critical for proper website operation and cannot be turned off:

  • Session Management – Maintains your login status throughout your visit
  • Shopping Cart – Retains products you’ve selected
  • Security – Prevents fraud and ensures safe transactions
  • Load Balancing – Efficiently manages server traffic distribution

Performance Cookies

These cookies provide insights into visitor interactions with our website:

  • Analytics – Monitors page visits, user actions, and site performance
  • Error Tracking – Detects and resolves technical problems
  • Speed Optimization – Tracks and enhances page load speeds
  • User Experience – Examines user navigation patterns

Functional Cookies

These cookies improve your experience by storing your preferences:

  • Language Settings – Retains your language choice
  • Display Preferences – Saves your layout and viewing options
  • Location Data – Stores your geographic location for localized content
  • Previous Searches – Keeps recent search history for easy access

Marketing Cookies

These cookies help us provide relevant advertisements and assess campaign performance:

  • Advertising – Displays ads aligned with your interests
  • Social Media – Facilitates social sharing and monitors social engagement
  • Remarketing – Presents targeted advertisements on external websites
  • Conversion Tracking – Evaluates marketing campaign success

Third-Party Cookies

PayPal Integration

As our payment processor, PayPal may place cookies during checkout to:

  • Secure payment processing
  • Detect and prevent fraud
  • Deliver buyer protection services
  • Support guest checkout options

Analytics Services

We may employ third-party analytics tools that use cookies to analyze:

  • Website traffic trends
  • User demographic information
  • Popular content and products
  • Conversion metrics and sales data

Social Media Platforms

Social media cookies may be activated when you:

  • Share content across social networks
  • Utilize social login features
  • Access embedded social media content
  • Engage with social media widgets

Cookie Duration Categories

Session Cookies

  • Temporary cookies that disappear when you close your browser
  • Support essential website operations
  • Automatically removed after your session concludes

Persistent Cookies

  • Stay on your device for a predetermined timeframe
  • Store your preferences across visits
  • Can be manually removed via browser settings

Cookie Consent Management

Upon your initial visit, a cookie consent banner enables you to:

  • Accept all cookies
  • Decline non-essential cookies
  • Tailor your cookie preferences
  • Access detailed information about our cookie practices

Effects of Disabling Cookies

Essential Functionality

Blocking cookies may impact:

  • Account login capabilities
  • Shopping cart operations
  • Secure payment processing
  • Website security features

Enhanced Features

You may forfeit access to:

  • Personalized content and suggestions
  • Saved preferences and configurations
  • Optimized site performance
  • Targeted advertising

Cookie Data Security

Data Protection

  • All cookie data undergoes encryption and secure transmission
  • Sensitive personal information is never stored in cookies
  • Cookies are safeguarded against unauthorized access
  • Regular security assessments maintain cookie data integrity

Data Retention

  • Session cookies automatically delete upon browser closure
  • Persistent cookies have specified expiration dates
  • Manual cookie deletion is available anytime
  • We continuously review and adjust cookie retention periods

Cookie Policy Updates

Policy Modifications

  • This cookie policy may be revised to reflect evolving practices
  • Significant changes will be announced via website notifications
  • Ongoing website use indicates acceptance of updates
  • Historical policy versions are accessible upon request

Technology Advancements

As web technologies progress, we may adopt new cookie technologies to:

  • Boost website performance
  • Elevate user experience
  • Reinforce security measures
  • Maintain regulatory compliance

Your Rights

Access and Control

You are entitled to:

  • Understand which cookies we use and their purposes
  • Determine which cookies are placed on your device
  • Remove cookies from your browser
  • Decline non-essential cookies

Data Subject Rights

Under relevant privacy legislation, you may have additional rights concerning:

  • Accessing your personal data
  • Correcting inaccurate information
  • Requesting data deletion
  • Data portability

Contact Us

For inquiries about our cookie policy or to exercise your rights:

Support Portal: https://softsos.com/tickets

Email Inquiries: Please include “Cookie Policy” in your subject line

Compliance

This cookie policy adheres to:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • ePrivacy Directive
  • Other applicable privacy regulations

By continuing to use SoftSOS.com, you agree to our cookie usage as outlined in this policy.